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🎧 24/7 Inbound Support

🏢 90+ Seating Capacity

✈️ Airline Sector Expertise

👩‍💻 Skilled Workforce

What We Do

At Ssimar Enterprises, we provide inbound BPO services in the airline sector across multiple regions. With our 90+ seating capacity in Ujjain, we support international clients and passengers across different time zones.

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Airline & Aviation

Reliable inbound BPO services for airlines – reservations, ticketing, and passenger support.

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Travel & Tourism Inbound BPO

Inbound BPO services for travel agencies – bookings, inquiries, and itinerary changes.

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Hospitality & Hotel Inbound

Inbound BPO for hotels and hospitality – reservations, guest inquiries, and loyalty support.

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E-commerce & Retail Inbound

Inbound BPO for e-commerce – order queries, returns, refunds, and complaint handling.

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Telecom & Technology Inbound

Inbound BPO for telecom – billing support, technical issues, and new connection queries.

Banking & Finance Inbound

Banking & Finance Inbound

Inbound call center solutions for banks – account queries, credit card, and loan assistance.

At Ssimar Enterprises, quality is at the heart of everything we do.

We ensure that every inbound interaction meets global airline standards with accuracy, empathy, and professionalism.
Our Quality Commitments:
✅ ISO-Standard Processes – Structured inbound BPO workflows for consistency & reliability.
✅ Skilled Workforce Training – Regular skill development for communication & airline process expertise.
✅ 24/7 Monitoring & Supervision – Real-time call monitoring to maintain service excellence.
✅ Customer Satisfaction First – Every call is handled with empathy, patience, and accuracy.
✅ Data Security & Compliance – Secure handling of passenger data with international compliance standards.
✅ Continuous Improvement – Regular audits, performance checks, and feedback-driven enhancements.

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We have 90+ seating capacity

At Ssimar Enterprises, we bridge the gap between international airlines and their passengers through professional inbound BPO solutions.
With over 90+ seating capacity and a workforce skilled in aviation communication, we specialize in ticketing support, reservations, customer service, and complaint handling.

Our mission is to provide world-class customer experience while helping our clients reduce costs, improve response times, and build stronger relationships with travelers worldwide.

🌍 Your Trusted Inbound BPO Partner in the Airline Sector

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Get In Touch