At Ssimar Enterprises, we provide inbound BPO services in the airline sector across multiple regions. With our 90+ seating capacity in Ujjain, we support international clients and passengers across different time zones.
Reliable inbound BPO services for airlines – reservations, ticketing, and passenger support.
Inbound BPO services for travel agencies – bookings, inquiries, and itinerary changes.
Inbound BPO for hotels and hospitality – reservations, guest inquiries, and loyalty support.
Inbound BPO for e-commerce – order queries, returns, refunds, and complaint handling.
Inbound BPO for telecom – billing support, technical issues, and new connection queries.
Inbound call center solutions for banks – account queries, credit card, and loan assistance.
We ensure that every inbound interaction meets global airline standards with accuracy, empathy, and professionalism.
Our Quality Commitments:
✅ ISO-Standard Processes – Structured inbound BPO workflows for consistency & reliability.
✅ Skilled Workforce Training – Regular skill development for communication & airline process expertise.
✅ 24/7 Monitoring & Supervision – Real-time call monitoring to maintain service excellence.
✅ Customer Satisfaction First – Every call is handled with empathy, patience, and accuracy.
✅ Data Security & Compliance – Secure handling of passenger data with international compliance standards.
✅ Continuous Improvement – Regular audits, performance checks, and feedback-driven enhancements.
Our mission is to provide world-class customer experience while helping our clients reduce costs, improve response times, and build stronger relationships with travelers worldwide.
🌍 Your Trusted Inbound BPO Partner in the Airline Sector